BLOCKED DRAIN?Plumber at your property in
90 minutes or less*
Water backing up, a toilet threatening to overflow or a shower that won’t drain? Call Aquaform for urgent help with blocked toilets, sinks and showers.
CLEAR THE BLOCKAGE.
GET BACK TO NORMAL.
We assess the affected fixture, explain the likely cause and discuss the clearing work. If the blockage points to a damaged pipe or further repairs, we’ll explain the next steps.
Blocked & overflowing toilets
A toilet that won’t clear, fills unusually high or overflows needs attention. Tell us whether it’s the only toilet affected and if any other drains are backing up.
Blocked kitchen & laundry sinks
Standing water, gurgling or water returning through the sink can point to a blockage. We can assess the sink, waste pipework and accessible connections.
Blocked showers & bathroom drains
Water pooling in the shower or returning through a floor waste? Let us know where it appears and whether using another fixture makes it worse.
Slow sink & shower drainage
A drain doesn’t have to be completely blocked to need help. Call about repeated slow drainage, persistent gurgling or a problem that keeps returning.
TALK IT THROUGH.
KNOW WHAT HAPPENS NEXT.
Tell us what’s blocked
Tell us which fixtures are affected, whether water is rising and whether this has happened before.
Confirm an arrival time
We’ll discuss the urgency and your suburb, then confirm estimated attendance and the next step.
Assess & explain the work
We’ll assess the blockage and discuss the clearing work. If further repairs are needed, we’ll explain them with you.
KEEP CLEAR.
STOP USING THE FIXTURE.
Avoid overflowing water
Keep people and pets away from wastewater. Avoid using other fixtures if they cause water to back up into the affected area.
Tell us what’s already been used
If you have used a drain-cleaning product, tell us before we attend. Stay clear of water near electrical equipment and do not handle equipment in a wet area.
QUICK ANSWERS.
FOR AN URGENT CALL.
How quickly can you get here?
We target arrival within 90 minutes for emergency call-outs, subject to availability and your location. We’ll confirm your estimated arrival time when you call.
Do you cover my suburb?
We service most of the Perth metropolitan area, including the Perth Hills. Call with your suburb so we can confirm when we can attend and give you an estimated arrival time.
What’s the best way to contact you in an emergency?
Calling is the quickest way to arrange emergency attendance. You can also text or request a callback with details and photos. We’ll confirm your arrival time directly.
How are the repair options and charges explained?
We’ll discuss the situation and explain the proposed work and applicable charges before proceeding. If assessment identifies additional work or parts, we’ll discuss the options with you.
Can you help with just one blocked sink or toilet?
Yes. We can discuss a single blocked toilet, kitchen or laundry sink, shower or bathroom drain. Tell us which fixture is affected and what happens when it is used.
Is a slow shower or sink drain worth calling about?
Yes. Persistent slow drainage or repeated backing up is worth having assessed. Tell us how long it has been happening and whether other fixtures are affected.
What if several drains are backing up?
Tell us before the visit. More than one affected fixture can indicate a blockage elsewhere in the connected drainage. We’ll assess the situation and explain the appropriate work.
What if the blockage keeps coming back?
We’ll discuss its history and what we find during the visit. If clearing alone won’t address the cause, we’ll explain the repair or further investigation needed.
BLOCKED TOILET, SINK OR SHOWER?
Call with the affected fixture and your suburb. We’ll confirm the next step.
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