NO HOT WATER?Plumber at your property in
90 minutes or less*
Cold taps when you expect hot water, an unreliable supply or a leaking unit? Call Aquaform to discuss your system and arrange urgent hot-water plumbing help.
UNDERSTAND THE FAULT.
GET HOT WATER BACK.
We discuss the symptoms and system type, assess the plumbing and explain the available options. Our aim is a practical repair where suitable; if replacement or additional work is needed, we’ll discuss it before proceeding.
No hot water
Tell us whether the water is completely cold, when the problem started and whether the whole home is affected. A system make or model can help us prepare.
A leaking hot-water unit
Water around the tank, valves or connected pipework needs assessment. Tell us where it is leaking and whether the flow is continuous. Keep clear of hot escaping water.
Unreliable hot-water supply
Water turning cold, inconsistent temperature or a supply that stops unexpectedly can have different causes. Tell us what changes and when it happens.
Repair or replacement advice
We work with gas, electric, solar and heat-pump hot-water systems. We’ll discuss the fault, suitable repair options and whether replacement or another trade is needed.
TALK IT THROUGH.
KNOW WHAT HAPPENS NEXT.
Tell us about the system
Have the system type, make or model ready if you can read it safely. Tell us about leaks, error messages or loss of hot water.
Confirm the visit
We’ll discuss the urgency, your suburb and an estimated arrival time. We can explain what information is useful before attendance.
Choose the next step
After assessment we’ll explain the repair, parts or replacement options. Any further work or additional trade will be discussed with you.
KEEP CLEAR OF HOT WATER.
LEAVE GAS FAULTS TO THE EXPERTS.
Leaking or very hot water
Avoid contact with escaping hot water and keep clear of electrical equipment in a wet area. Do not remove system covers or attempt electrical repairs.
A suspected gas leak
Leave the affected area and avoid anything that could create a spark. From a safe location, contact ATCO on 13 13 52 for suspected natural gas leaks, or your LPG supplier for bottled gas. For fire or immediate danger, call 000.
QUICK ANSWERS.
FOR AN URGENT CALL.
How quickly can you get here?
We target arrival within 90 minutes for emergency call-outs, subject to availability and your location. We’ll confirm your estimated arrival time when you call.
Do you cover my suburb?
We service most of the Perth metropolitan area, including the Perth Hills. Call with your suburb so we can confirm when we can attend and give you an estimated arrival time.
What’s the best way to contact you in an emergency?
Calling is the quickest way to arrange emergency attendance. You can also text or request a callback with details and photos. We’ll confirm your arrival time directly.
How are the repair options and charges explained?
We’ll discuss the situation and explain the proposed work and applicable charges before proceeding. If assessment identifies additional work or parts, we’ll discuss the options with you.
Which hot-water systems can I call about?
Call about gas, electric, solar or heat-pump hot-water systems. Tell us the system type and model if known so we can discuss the fault and appropriate next step.
Can you restore hot water on the same day?
We aim to resolve the problem during the visit. Same-day restoration depends on the fault, parts, safe access and any additional trade required. We’ll explain what is achievable after assessment.
Will I need a new hot-water system?
Not every fault needs a replacement. We’ll discuss the system’s condition and the repair options. If replacement is appropriate, we’ll explain suitable options before you decide.
What information should I have ready?
Tell us when hot water stopped, whether it affects every outlet, any leaks or visible error message, and the make or model if known. Only take photos or read labels when it is safe.
NEED HOT-WATER HELP?
Call with your system type, the problem and your suburb. We’ll confirm the next step.
Reviews from our Google customers.